Shipping & Return Policies

SHIPPING POLICY

  • Cubitt ships Monday through Friday, excluding holidays.
  • The shipping cut-off time is 12pm EST. Orders placed after 12pm EST will be processed the next business day.
  • Once shipped, you can typically expect your order to arrive within 3 to 6 business day for standard shipping and 1 to 3 business days with expedited shipping (depending on the shipping carrier and shipping state) 
  • For international orders, the customer will be responsible for paying any custom/duties fees when applicable. 

 

RETURN POLICY

If for any reason you are not satisfied with the purchase of a Cubitt device and / or accessory, you are entitled to a full refund if you meet the conditions set out below.

To qualify for a refund, you must meet all the following conditions:

1. Request a return authorization within 30 days of the ship date.
2. Return the device and / or accessory, in the original packaging, NOT OPENED in good physical condition.
3. If your return does not meet any of the above conditions, we may, at our discretion, refuse to accept it or charge you a restocking fee of up to 40% of the original price.
4. We are not responsible for the shipping cost